IT Cost Optimization for a European Retail Chain

IT spending had grown 35% over three years without proportional business value. The budget allocation process was opaque, with limited visibility into actual cost drivers and no benchmarking against industry peers.

We performed a deep-dive cost analysis using our proprietary IT cost benchmarking framework, identified redundancies and over-provisioned services, renegotiated key contracts, and implemented a transparent IT cost allocation model.

Identified €6.5M in potential savings, with €4.1M realized in the first year. Established a rolling IT cost optimization program and transparent chargeback model that aligned IT spending with business priorities.