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Financial Services

DORA Readiness for Existing Provider Contracts

Client: International financial services provider

The Challenge

With the Digital Operational Resilience Act (DORA) coming into force, existing contracts with IT providers must be extended by around 40 mandatory minimum contents (Art. 30 DORA). For a portfolio of strategic provider contracts, evidence had to be produced within a few months that contracts, due diligence and exit scenarios are DORA-compliant.

Our Solution

Structured service due diligence per provider, gap analysis of existing contracts against the DORA catalogue, prioritised renegotiation, build-up of a contract repository including exit and subcontracting provisions. Close coordination with compliance, legal and the business units.

Results

Timely establishment of contract compliance for several strategic providers, documented DORA compliance evidence, a viable process for ongoing follow-up.

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